Terms of Service

Service Description

BareGold provides an AI-powered compliance analysis platform for Natural Health Products (NHPs) destined for the Canadian market. Our service analyzes product labels, matches ingredients against Health Canada monograph databases, and generates submission-ready Product Licence Application (PLA) documents including bilingual EN/FR labels and ePLA packages.

No Guarantee of Approval

All documents and analyses produced by BareGold are based on publicly available regulatory data, including the Licensed Natural Health Products Database (LNHPD) and Natural Health Products Ingredients Database (NHPID). Health Canada is the sole authority that grants Natural Product Numbers (NPNs). BareGold does not guarantee that any application will be approved, and our output should not be interpreted as a guarantee of regulatory success.

User Responsibility

You are responsible for reviewing all generated documents before submitting them to Health Canada. The applicant named on the Product Licence Application is the responsible party for the accuracy and completeness of the submission. BareGold is a tool to assist with document preparation, not a substitute for regulatory expertise or professional advice.

Pricing

BareGold offers a free compliance scan tier that provides a full assessment of your product label. Submission packages are priced by the pathway determined automatically during analysis:

• Monograph Pathway — $199 CAD per product. For products with full monograph coverage.
• Evidence-Based Pathway — $299 CAD per product. For products requiring additional evidence (LNHPD precedent analysis, PubMed literature). Applies to both MONOGRAPH_PLUS_EVIDENCE and FULL_EVIDENCE pathways.

Volume discounts are available: 25% off at 10+ products, 50% off at 50+ products. All prices are in Canadian dollars and are subject to applicable taxes.

Refund Policy

We offer a full refund within 24 hours of payment if the generated documents have not been downloaded. Once documents have been downloaded, no refund is available. To request a refund, contact us at info@baregold.ca with your order details.

Data Handling

Product label data you upload is processed by AI systems, including Anthropic's Claude, to perform compliance analysis and generate documents. For full details on how your data is collected, used, and stored, please refer to our Privacy Policy.

Intellectual Property

Documents generated by BareGold are owned by you, the user. BareGold retains no rights to your submission packages, labels, or any content produced for your products. You are free to use, modify, and submit these documents without restriction.

Limitation of Liability

BareGold is not liable for rejected applications, regulatory penalties, delays in approval, or any other consequences arising from the use of our service. Our liability is limited to the amount you paid for the specific service in question.

Account Termination

BareGold reserves the right to suspend or terminate accounts that abuse the service, including but not limited to automated scraping, reselling generated documents as a competing service, or any use that violates applicable law.

Changes to Terms

We may update these Terms of Service from time to time. When we make material changes, we will provide at least 30 days notice via the email address associated with your account. Continued use of the service after the notice period constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts of Ontario.

Contact

If you have questions about these terms, reach out to us at info@baregold.ca.